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198 Fitzgerald street, Northam, WA 6401

FAQ

  • Yes, we are a Bulk Billing practice, and Bulk Bill all Medicare relatable examinations to Medicare card holders. 
  • There are some examinations which will incur a private fee. Should this be the case you will be informed of this at the time of booking.
  • If you are unsure please ask our friendly reception staff.

 

  • It is dependent on the type of exam you are having and the area of the body that is being looked at.
  • In most cases the an X-Ray will take 10 minutes and an ultrasound between 20 and 40 minutes. The receptionist assisting you will advise if it will take longer than this.
  • We ask that you arrive 10 minutes prior to your appointment time so that we may check and process your paperwork before the exam and prepare you for the examination.
  • We have strict schedules to adhere to, to allow us to accommodate to the many patients we see every day.
  • Some exams do require you to fast beforehand, but you will be advised by the receptionist assisting you in booking your appointment.
  • Otherwise, you are allowed to eat and/or drink.
  • Please continue to take all prescribed medications unless you are told otherwise.
  • The results are sent to your referring Doctor within 24 hours of the examination. 

 

  • Some doctors such as orthopedic surgeons and chiropractors do need to see the images.
  • We provide free online image access for all referrers.
  • Yes, there is a waiting area where friends or relatives can wait for you, and room for 1 additional person in the room for the appointment.
  • Patients under the age of 16 must be accompanied by a guardian over the age of 18 who is willing to fill in paperwork and consent to them having the examination.
  • The guardian may be asked to be in the examination room as well.
  • Our technicians and radiologists need to be able to compare current results with any existing records you may have in order to notice any discrepancies or changes between the two.
  • Any changes will be reported back to your referring doctor.
  • We recommend that you wear comfortable clothes. Occasionally or at your request we will provide you with a gown to change into.