FAQ

Most scans are bulk billed for valid Medicare card holders; however, we are a mixed billing practice for all obstetric ultrasounds. Pensioners and healthcare card holders will be bulk billed for all examinations.

• It is dependent on the type of exam you are having and the area of the body that is being looked at.
• In most cases the an X-Ray will take 10 minutes and an ultrasound between 20 and 40 minutes. The receptionist assisting you will advise if it will take longer than this.

• We ask that you arrive 10 minutes prior to your appointment time so that we may check and process your paperwork before the exam and prepare you for the examination.
• We have strict schedules to adhere to, to allow us to accommodate to the many patients we see every day.

• Some exams do require you to fast beforehand, but you will be advised by the receptionist assisting you in booking your appointment.
• Otherwise, you are allowed to eat and/or drink.

• Please continue to take all prescribed medications unless you are told otherwise.

• The results are sent to your referring Doctor within 24 hours of the examination. 

• Some doctors such as orthopedic surgeons and chiropractors do need to see the images.
• We provide free online image access for all referrers.

• Yes, there is a waiting area where friends or relatives can wait for you, and room for 1 additional person in the room for the appointment.

• Patients under the age of 16 must be accompanied by a guardian over the age of 18 who is willing to fill in paperwork and consent to them having the examination.
• The guardian may be asked to be in the examination room as well.

• Our technicians and radiologists need to be able to compare current results with any existing records you may have in order to notice any discrepancies or changes between the two.
• Any changes will be reported back to your referring doctor.

• We recommend that you wear comfortable clothes. Occasionally or at your request we will provide you with a gown to change into.